Dispatcher — Good Guy Plumbing | Torrance, CA · In-Person · Mon–Fri
Good Guy Plumbing was built on a simple promise — honest and fair without compare. We’re hiring a Dispatcher to join our team — and here’s why people love working here.
The Good Guy Difference
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5-Star ReputationOver 1,000 five-star reviews and counting, earned by the good people on our team.
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Goal-OrientedDriven for success and growth, always going above and beyond.
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Do-It-Right MentalityWe do right by our customers and our team, and we’re always raising the bar.
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Caring CultureWe care for our customers, show up for our team, and support our community.
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Training & SupportWe invest in you, so you can keep growing and improving.
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Growth & OpportunitiesWe’re growing, and we want our team to grow with us.
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Modern Tools & TechnologyFrom the field to the office, we run on modern tools and tech — set up to do our best work.
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Stability You Can Count OnAn established, growing company where you can build a lasting career, not just take a job.
About This Role
As our Dispatcher, you’ll be the nerve center of our service day — the air traffic controller who turns booked calls into a smoothly run, customer-first schedule. This isn’t a phone-answering job. You own the board, you set the pace, and when the day runs smoothly, it’s because of you.
What You'll Do
- Run the daily schedule — match the right technician to the right job and keep the day flowing
- Coordinate the field team in real time and set them up to win from their first call
- Keep customers informed and cared for, from first call to job done
- Partner with the call center to keep the schedule full
- Own “winning the day” — you’re the engine that keeps everything on track
Who You Are
- Decisive, organized, and calm under pressure — you thrive in fast-moving environments
- A natural coordinator who can direct a team while putting the customer first
- 2+ years in dispatch, scheduling, or high-volume customer coordination — any industry; we’ll teach you the trade
- Proficient with computers and today’s technology — you pick up new software quickly (Housecall Pro a plus)
- A skilled-trade or home-services background is a plus, not a requirement
- Bilingual Spanish a plus
Schedule & Details
Monday - Friday, 7:00am-4:00pm. In-person at our Torrance HQ. No weekends.
Pay
$25–$30/hr, plus performance-based bonuses.
Good people first, great professionals second. That’s how we built Good Guy Plumbing — and how we’ll keep growing it. Ready to be the heartbeat of a company that does things the right way?
License #: 1112080