Dispatcher — Good Guy Plumbing
Good Guy Plumbing was built on a simple promise — honest and fair without compare. We’re hiring a Dispatcher to join our team — and here’s why people love working here.
The Good Guy Difference
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5-Star ReputationOver 1,000 five-star reviews and counting, earned by the good people on our team.
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Goal-OrientedDriven for success and growth, always going above and beyond.
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Do-It-Right MentalityWe do right by our customers and our team, and we’re always raising the bar.
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Caring CultureWe care for our customers, show up for our team, and support our community.
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Training & SupportWe invest in you, so you can keep growing and improving.
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Growth & OpportunitiesWe’re growing, and we want our team to grow with us.
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Modern Tools & TechnologyFrom the field to the office, we run on modern tools and tech — set up to do our best work.
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Stability You Can Count OnAn established, growing company where you can build a lasting career, not just take a job.
About This Role
As our Dispatcher, you’ll be the nerve center of our service day — the air traffic controller who turns booked calls into a smoothly run, customer-first schedule. This isn’t a phone-answering job. You own the board, you set the pace, and when the day runs smoothly, it’s because of you.
What You'll Do
- Run the daily schedule — match the right technician to the right job and keep the day flowing
- Coordinate the field team in real time and set them up to win from their first call
- Keep customers informed and cared for, from first call to job done
- Partner with the call center to keep the schedule full
- Own “winning the day” — you’re the engine that keeps everything on track
Who You Are
- Decisive, organized, and calm under pressure — you thrive in fast-moving environments
- A natural coordinator who can direct a team while putting the customer first
- 2+ years in dispatch, scheduling, or high-volume customer coordination — any industry; we’ll teach you the trade
- Proficient with computers and today’s technology — you pick up new software quickly (Housecall Pro a plus)
- A skilled-trade or home-services background is a plus, not a requirement
- Bilingual Spanish a plus
Schedule & Details
Monday - Friday, 7:00am-4:00pm. In-person at our Torrance HQ. No weekends.
Pay
$25–$30/hr, plus performance-based bonuses.
Good people first, great professionals second. That’s how we built Good Guy Plumbing — and how we’ll keep growing it. Ready to be the heartbeat of a company that does things the right way?
*Good Guy Plumbing is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex (including pregnancy, perceived pregnancy, breastfeeding, or medical conditions related to breastfeeding), sexual orientation, gender, gender identity, or gender expression, religion (including religious dress or religious grooming), marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, and any other considerations made unlawful by federal, state, or local laws.
