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Our Service Process

The Good Guy Difference

Our Service Process

We understand plumbing issues can be unexpected, frustrating, and worrisome. More importantly, we have learned homeowners want clarity into why these issues happen and what the solutions are to put your plumbing at ease. Our process puts you and your home first by allowing our trained professionals to understand your plumbing system holistically and thoroughly. Here is how Good Guy Plumbing can make a difference for you and your home:

Trained, Qualified, and Ready to Work:

Our Good Guy professionals arrive in beautifully wrapped and fully stocked service vans equipped with everything to resolve your plumbing needs immediately. Our professionals are trained weekly to know how to properly diagnose your system and provide you with the solutions you want.

Transparent Expectations from the Start

Our goal is full transparency from the moment we knock on your front door, which is why we tell you what’s on the agenda, so you completely understand what to expect with your service call.

Listen and Understand Your Needs

It’s one thing to diagnose your plumbing issues, but it’s also equally important to listen to your wants and needs. We put ourselves in your shoes, so we can provide you with solutions to a plumbing system that works for you.

Diagnose Your Issue

Our trained Good Guy professionals will thoroughly diagnose your plumbing issue.

10-Point System Evaluation

We don’t want to fix something without fully understanding the symptoms that may have caused it. Just like a car and the human body, the plumbing in your home is a system that is always moving and always changing. We perform a thorough evaluation of your home’s plumbing system to ensure it’s safe and properly working for the long term.

Present Solutions, Not Band Aids

Our Good Guy professionals will present you with multiple solutions to your issue so you feel comfortable and confident making the best decision for you and your home. No surprises.

Get Started Immediately

We've prepared to get started right away so we can get you and your home back to normal in no time.

  

Why Choose Good Guy Plumbing?

  • Good Guy Guarantee
    Guaranteed 100% satisfaction with our strong warranties or we'll make it right.
  • Highly Rated
    We have over 1000 5-star reviews online from satisfied customers.
  • Upfront Expectations & Pricing
    We are transparent about our pricing and process. No surprises.
  • Flexible Schedule
    We work around your schedule and are there when you need us.
  • Trained, Qualified, Ready to Work
    We're constantly training so we can provide you with exceptional customer service and long lasting plumbing solutions.
  • Good People First, Great Plumbers Second

    We treat everyone as we would like to be treated.

People love & trust us!

Our Reviews
    "The name says it all!! So professional, on time, communication amazing!!"
    Ok if need u need a plumber they are it!!! The name says it all!! So professional, on time, communication amazing!! Price was right on!! It's so hard to find great work. I would recommend Goodguy plumbing to anyone. I am a new business in Redondo, they walk you through the process letting you know what's going on so no surprises when u get the bill. To top it off the owner shows up to introduce himself. What customer service. At the end I get a letter, thanking me for choosing them. Awesome!! They are the best!!
    - Chris C.
    "Grateful to have hot showers again. Thank you!!!"
    Highly recommend Good Guy Plumbing! Mario P. had excellent communication, was prompt, friendly, and helped me realize my problem wasn’t with the water heater but instead with my bathroom fixtures. Grateful to have hot showers again. Thank you!!!
    - Jenn S.
    "Can't say enough about these guys. My go-to plumbers without a doubt."
    Attentive and the communication was fantastic.
    - Alex B.
    "Good Guy is THE BEST! Forget the rest."
    They got the job done where others failed; their pricing was half of what others charged.
    - Emma E.
    "5 Star Service!"
    They did the installation fast, precise and both were very detail oriented.
    - Former Customer
    "I was recommend them as I would use them again."
    Not only were they quick to respond, but Danny made an analysis of the faucet problem, called for the part and made sure to be back when the part came in. He and the company were in touch and helpful. I was recommend them as I would use them again.
    - Joyce S.
    "Thank you so much for truly being good guys."
    I had an issue with my water heater. Roque came out and instead of trying to sell me a new heater, he simply made a relatively easy fix on our existing one. He was really great. Very nice and conscientious. You can bet that when it comes time to replace our water heater, (and anything else in the world of plumbing), we’ll be calling Good Guy Plumbing. Thank you so much for truly being good guys. :)
    - Karen B.
    "Showed up on time, fixed the problem quickly and told me what was happening in my main line."
    Highly recommend that you use Good Guy Plumbing.
    - Les C.
Good Guy Plumbing Good Guy Plumbing
Contact 310-879-5509
License #: 1112080
Address
1450 W 228th St
Suite 5
Torrance, CA 90501
Map & Directions
Hours
  • Monday - Friday 8am - 6pm
  • Saturday 9am - 4pm